Cancellation policy

1. Changes to Booking/Itinerary

1.1 Requests to modify an existing confirmed booking (e.g., adding optional activities, services, or upgrades) will be considered and accommodated where possible. Once a booking is confirmed, any major change (such as cancellation, change of travel dates, or transferring to another trip type or participant) will be treated under Section 2: Cancellations & Refunds.

1.2 RTT reserves the right to modify the trip itinerary when necessary due to logistical, safety, or weather-related reasons. Such changes do not constitute grounds for refund.

2. Cancellations & Refunds
Deposit & Refund Policy
Deposits

Timing

Policy

At booking

A deposit is required to confirm participation.

≥ 75 days before departure

Deposits are refundable, less USD 30 admin/finance fee.

If minimum group size not met

Deposits are fully refundable. (see clause 4.2)

If RTT cancels trip (prior to arrival date) due to force majeure, safety, or political instability

Deposits are fully refundable. 

 

 

Trip Cancellations by Participant

Timing of Cancellation

Refund Policy

≥ 75 days before departure

Full refund, less USD 30 admin/finance fee.

45–74 days before departure

50% refund, less USD 30 admin/finance fee.

31–44 days before departure

25% refund, less USD 30 admin/finance fee.

≤ 30 days before departure

No refund.

All refunds under this section incur a USD 30 admin/finance fee per transaction. Participants may instead choose to transfer their booking to another RTT trip at no cost (for themselves) or to another person for a USD 15 transfer fee. Bookings can only be transferred once or after the package has been paid in full. The transferee participant will inherit these T&Cs.

 

 

Cancellations by RTT

Reason for Pre-Arrival Trip Cancellation

Policy

Minimum group size not met (6 weeks before departure)

• Full refund of payments made. (see clause 4.2)
• Participants may opt to transfer to another RTT trip.

Force majeure, safety concerns, political instability

Full refund of payments made.

 

 

Missed Days

There will be no refund, rescheduling, or compensation for missed days due to late arrival, early departure, or participant decision to skip activities. RTT may assist with arranging additional transport or services at the participant’s cost.